Highlight makes it easy to send events to Intercom. If you have both Highlight and Intercom already configured, then you're all set. We've already set things up for you in the background.
Whenever a user sends you a message on Intercom, Highlight will add a custom user attribute called
highlightSessionUrl to the user. This is the URL for the latest session created by that user. This is helpful to see what the user was doing that led up to the user sending a message.
Calling Recording Network Requests and Responses will forward the data to Intercom's